Gather My Crew

Help your patients get the support they need at home.

Gather My Crew helps people organise practical help around them during times of illness, caring or crisis.

Our app is a simple way for friends, family and community to coordinate support, so care is shared and no one is left managing it alone.

Gather My Crew is trusted by health professionals across Australia.

Gather My Crew is brilliant. It helps people during some of the toughest times in their lives get the support they actually need which is much harder than it sounds. Too often, families are bombarded with lasagnes when what they really need is practical help they may never think to ask for. Gather My Crew makes it easier to turn people’s willingness to help into the right help at the right time. The difference this can make to a family is enormous.

Carmel
Clinical Nurse Consultant, Brisbane

Our referral partners

Professionals from over 850 health and community organisations refer to Gather My Crew.

What Gather My Crew does

We help your patients organise the people who already want to help them - their family, friends, neighbours.

Our free, easy to use app coordinates the at-home help and care that makes all the difference, such as transport, childcare, errands, collecting prescriptions, meals and company.

Better support at home means better outcomes for your patients.

  • 100% free to use
  • Invite-only access
  • User-controlled privacy
  • Built by clinicians, trusted by clinicians
  • Recommended nationally

Better health and wellbeing outcomes

Less pressure on primary carers

Less overwhelmed patients

Fewer missed appointments

Resource pack

Everything you need to make recommending easy

We can provide:

  • Printed brochures for patients, clients, and carers
  • Posters for wards and waiting rooms
  • Clinician information sheets
  • Simple scripts for your team
  • Digital brochures for patients, clients and carers
  • Digital information for TV screens (eg. waiting rooms)

Information sessions

Book a free online information session for your team

Learn how your patients and clients can access practical, coordinated support at home through the people who already care about them. We’ll show you how the app and resources work, and the simplest ways to refer. There will also be time for questions.

Built by clinicians.
Recommended by clinicians.
Shaped by lived experience.

Gather My Crew was founded by psychologist Dr Susan Palmer after nearly two decades supporting people through crisis. In practice, she kept seeing the same gap: people often had family, friends, neighbours and colleagues willing to help, but no clear way to turn that goodwill into practical, useful support.

Gather My Crew was created to fill that gap. We are a registered charity providing free tools, education and guidance that help people organise support and care within their own communities. Our app makes it simple to identify what help is needed, coordinate who can help, and keep everyone connected.

Gather My Crew continues to be shaped by clinical expertise, user feedback and ongoing research. It is designed to work alongside formal health and support services, helping people get more of the practical support they need at home.

Clinical experience across our team

Dr Susan Palmer
BA (Psych), M.Psych, MPH, PhD
Kathleen Fair
RN BScN MBA
Jo Sherring
BSc., Occupational Therapy
Lauren Smith
BBiomedSc., MRes (In progress)

Overcoming common questions

Yes. The Gather My Crew app was created by clinicians, and is recommended by clinicians. It is used daily across cancer services, hospitals, community care, aged care, and mental health organisations.

It’s safe, private and free.

  • Data stored in Australia
  • Invite-only access
  • User-controlled privacy settings
  • Endorsed by major health organisations
  • Used by 80,000+ Australians

No.

You don’t need to set anything up.

You simply hand them a flyer or say: “The best thing you can do is set up Gather My Crew.”

The patient (or their chosen support person) does the rest.

That’s completely fine.

We also offer printable guides, conversation tools and simple paper-based resources.

Give your patient a flyer and direct them to the website where they will find all of these tools and resources.

Yes.

Gather My Crew is an independent charity. We are not affiliated with any hospital, service or political organisation and we are recommended by peak bodies all across Australia. The app is completely free, private and controlled by the patient. You are simply sharing a safe, helpful support tool for your patient at home.