Privacy Policy

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This Privacy Policy applies to our collection, handling, use and disclosure of personal information in connection with the website and services available at (the Website).  The Website is operated by Gather My Crew Ltd ABN 21612149201.

In this Privacy Policy, ‘us’, ‘we’ and ‘our’ means Gather My Crew Ltd and any related bodies corporate.

Our Commitment to Transparency

We are committed to providing the information you need to make informed choices about the ways you use our Service. This Privacy Policy describes the personal information we collect when you use our Service. It also describes how we use the personal information you share with us and some of the steps we take to protect your privacy.

“Personal information” means information about an identified or identifiable individual. Examples of personal information include your name, your mobile number, your email address and your photograph.

By using the Service, you agree to the terms of this Privacy Policy and our Terms of Use.

Personal Information and Privacy Settings

When you use our Service, you may be creating and maintaining a personal, individual page or website on behalf of yourself or another person (“Individual Site”), or visiting and posting to an Individual Site created by someone else. By their very nature, these Individual Sites contain a great deal of personal information about the subject of the Individual Site and other individuals. For this reason, we allow the creator of an Individual Site to control the level of privacy they apply to their Individual Site. Our goal is to balance our users’ need to find each other and communicate information and support against our users’ desire for a measure of privacy.

What Information is collected by Gather My Crew?

We collect personal information that is necessary to provide the Services and to improve the Website and the Services.

Information You Volunteer. We collect the personal information you provide when you:

  • use our Service on our Website , for example, the personal information you provide when you create or post content on an Individual Site;
  • provide that information in the course of making a donation, or applying to volunteer or work with us; or
  • contact us, for example, by emailing us with questions about the Service.

This information may include sensitive information such as health information.

Information Someone Else Volunteers. Gather My Crew works by allowing Individual Site creators to send invitations by SMS and/or email to their friends and family. When an Individual Site creator gives us your name, mobile number and/or email, we will automatically send you an SMS and/or email inviting you to access the Individual Site.  The Individual Site creator may also ask us to resend an invitation SMS and/or email if you haven’t replied to it. We collect this information for the sole purpose of sending invitation SMSs and emails.

Information Collected From Your Mobile Device. When accessing the Website from a mobile device, we will collect information about your device type and the operating system you are using to create aggregate statistics in order to improve our mobile-friendly functionality.  Generally, we do not link the information provided by your device to information that identifies you by name.

We do not ask you for access to or track any location based information from your mobile device at any time while using the Services.

Information Sent to Us by Your Web Browser. We collect information that is sent to us automatically by your web browser. This information typically includes your IP address, the identity of your Internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit, and the Website pages you visit. Please check your browser if you want to learn what information your browser sends or how to change your settings. Generally, we do not link the information provided by your browser to information that identifies you by name.

Cookies and Similar Technologies. We use “cookies” and other web technologies to collect information and support certain features of the Service on our Website. For example, we may use these technologies to:

  • collect information about the ways people use the Service – which pages they visit, which links they use, and how long they stay on each page;
  • estimate the number of visitors using the Service;
  • recognise when you return to use the Service;
  • support the features and functionality of the Service – for example, to save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits; and
  • personalise your experience when you use the Service.

Generally, the information we collect using these web technologies does not identify you personally. If, however, you have create an account to use the Services, we may link the information we collect using these web technologies to other information that identifies you personally.

If you do not wish for cookies to be used, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. You may also delete our cookies as soon as you leave the Service. Although you are not required to accept our cookies when you visit the Service, if you set your browser to reject cookies, you will not be able to use all of the features and functionality of the Service.

How Does Gather My Crew Store Personal Information?

All data related to the Service and Individual Sites is stored by Gather My Crew Ltd in Australia on cloud-based servers.

How Do We Use the Personal Information We Collect Through the Website?

Generally, we only use any personal information posted in content on an Individual Site to provide our Service to you, your friends and your family.

We may also use the personal information we collect through the Service:

  • to provide the information you request from us;
  • to contact you regarding your use of the Service;
  • to invite you to participate in surveys and provide feedback to us so we can improve;
  • to better understand your needs and interests;
  • to improve the content, functionality and usability of the Service;
  • to improve our outreach and fundraising efforts;
  • for security, credit or fraud prevention purposes;
  • for any other purpose we may identify when we collect your personal information; and
  • for any other purpose you agree to by entering into an agreement with us.

Survey Information. From time to time, if we have your contact information, we may send you a questionnaire or survey about the Service. Your participation in any survey is always voluntary. We compile statistical information from the responses to our surveys. These statistics do not identify you personally. These statistics help us understand the needs and preferences of the groups we serve and improve the content and functionality of the Website as well as Individual Sites.

How Does Gather My Crew Share Personal Information With Others?

We do not share, sell or disclose personal information collected through the Services, except as specifically disclosed in this Privacy Policy.

Individual Site Creators. If you create an Individual Site, we may share your name, mobile number and email address with those whom you invite to join your site.

Third-Party Vendors. We share personal information collected through our Service with third party service providers, such as our customer support vendor who utilises live chat software and acts on behalf of us. These third party service providers may need information about you in order to perform their functions. Our service providers are required by contract to keep your personal information confidential and may use it only to provide services on our behalf.

Donors. If you donate to us, online or offline, we will use your personal information to process the donation, and to comply with any laws in relation to reporting donations. We will not sell, trade or share your personal information with other organisations, nor will we send donor mailings on behalf of other organisations.

Business Transfers. Your personal information may be transferred to a successor organisation if, for example, we transfer the ownership or operation of our Service to another organisation or if we merge with another organisation. If such a transfer occurs, the successor organisation’s use of your personal information will still be subject to this Privacy Policy and the privacy preferences you have expressed to us.

Compliance with Laws and Protection of Our Rights and the Rights of Others. We may disclose your personal information when disclosure is required to comply with the law or a court order. We may also disclose your personal information to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of our Service; to enforce or apply our Terms of Use or other agreements; or to protect our own rights or property or the rights, property or safety of our Users or others.

Statistics. We share statistical information about the use of our Service with our donors, sponsors and partners.  This information does not identify any individual personally.

Research. We may share statistical information from the Service with third parties for research purposes.  This information does not identify any individual personally.

Social Media Features. Our Services include certain social media buttons or widgets which allow you to share, retweet or otherwise easily transfer content from our Website to social medial platforms (“Social Media Features”). These Social Media Features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the Social Media Feature to function properly. Social Media Features are either hosted by a third party or hosted directly on our Website. Your interactions with these Social Media Features are governed by the privacy policy of the company providing it and the privacy settings you have selected on the social media platform.

Single Sign-On. You can log in to the Services using sign-in services such as an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name, mobile number and email address to pre-populate our signup form. Some of these services give you the option to post information about your activities on the Website to your profile page to share with others within your network.

Testimonial. We display personal testimonials of satisfied customers on our Website in addition to other endorsements. If you submit a testimonial to us and consent to it being published, we may post your testimonial along with your name. If you wish to provide a testimonial or update or delete one previously provided you can contact us at

Does my personal information leave Australia?

We will generally only send or disclose your personal information outside Australia when we send it to our service providers located overseas.  Those service providers are are required by contract to keep your personal information confidential and may use it only to provide services on our behalf.  In the course of our usual operations, our overseas service providers are located in Ukraine.

We may also send your personal information outside Australia if we are authorised or required to do so by law.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

What Steps Does Gather My Crew Take to Safeguard Personal Information?

We maintain reasonable administrative, physical and technological measures to protect the confidentiality and security of your personal information. For example, we use industry standard Secure Sockets Layering (SSL) encryption to protect your profile information, Individual Site creation information, donation information, and credit card information as it travels over the Internet or via wireless transmission. We restrict access to our data center and our databases, and we use a secure server dedicated to online donations to protect your personal and financial information. We also have firewall protection in place.

Unfortunately, no website, server or database is 100% secure. Therefore, we cannot guarantee its absolute security. If information on an Individual Site is made public, we cannot safeguard or protect that information. For this reason, you should use care and discretion when posting content on an Individual Site, and avoid posting information that can be used for identity theft purposes, such as social security numbers, bank account numbers, or credit card numbers.

Links to Other Sites

This Service, including Individual Sites, may provide links to other websites operated by third parties. You should check the privacy policy of the third party website before providing your personal information to those websites.

Privacy Notices and Privacy Policy Changes

This Privacy Policy may be supplemented or amended from time to time by “privacy notices” posted on the Service. These privacy notices will provide a level of detail that we cannot provide in this more general description of our privacy practices. For example, details about the personal information we may collect on particular pages of the Service, why we need that information, and choices you may have about the ways we use that information.

This Privacy Policy describes Gather My Crew’s current policies and practices with regard to the personal information we collect through the Service. Our Privacy Policy may change from time to time as updated on this Website.  Before providing us with personal information, please check this Policy on our Website for any changes.

This Privacy Policy was last updated 1 March 2018.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us by email at

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