When someone you care about is having a tough time, it can be hard to know what to do. You don’t want to say the wrong thing or make them feel like a burden, and you don’t want to take on too much yourself.
The free Gather My Crew app makes it simple for friends, family, and neighbours to share the load, without messy group chats, awkward asks, or anyone feeling like a burden.
It’s free, private and trusted by health professionals across Australia.
We know it can feel awkward or uncertain to reach out when someone’s going through something big.
Our resources make it easier to know what to say, how to offer help, and how to respect boundaries while staying connected.
You’ll find conversation starters, examples of what to say (and what not to), and practical ideas for supporting someone in a way that feels meaningful, compassionate and useful.
When someone is going through a tough time, knowing what to say can feel surprisingly hard.
Good intentions don’t always translate into helpful words, and silence can feel just as uncomfortable.
This free ‘Words To Say’ guide breaks down what to say, what not to say, and why it matters, so you can show up with confidence, warmth, and care when it counts most.
That’s a very common worry, you’re not alone.
The best kind of help is offered with clarity and choice. The Gather My Crew app makes it easier to help in specific, practical ways, so the person receiving help stays in control of what they accept. Our free resources also include guidance on how to offer help that feels respectful, supportive, and welcome.
Yes.
It’s important that the person you’re supporting knows and agrees to a crew being created for them. Once they’ve given permission, you can set things up in the app and help coordinate support in a way that works for them.
Many people worry about being a burden or don’t know how to say yes. Starting with small, specific offers can make help feel safer and easier to accept.
The Gather My Crew app makes accepting help easier because your friend never has to ask anyone directly. Instead, support is listed as simple, practical tasks, and people only accept the jobs that are convenient for them to do. This removes pressure, awkward conversations, and the feeling of “putting someone out.”
Our free resources also offer guidance on how to have these conversations with care, patience, and respect.
Yes absolutely. The app is designed to be simple and intuitive, even if you’re not confident with tech. We have a thorough how-to-use-the-app video series. And if you get stuck, our Help Desk is staffed by real people, ready to guide you through it step by step.
Yes. When they understand how easy it makes things, most people are happy to join.
You can say:
“I know it’s another app, but it keeps things simple, no endless texts.”
“You’ll only see what’s relevant to you and can help in ways that suit your time.”
“It takes 60 seconds to join and then you’re done.”
“This helps us coordinate everything without anyone being overloaded.”
Once your Crew is running, tasks and updates take care of themselves. Notifications remind people of what they’ve committed to, our inbox features means everyone can stay up to date in one convenient place, and you won't have to spend all your time managing logistics - the app does it all for you.
Not asking guarantees no one helps. Asking gives people a chance to step in. The in-app guidance helps you list tasks in a way that makes them easy to accept.
Yes, completely.
Your details are stored securely in Australia and are never shared or sold.
Gather My Crew is private by design. You choose who’s in your Crew and what they can see.
You can also use our Inner Circle feature to keep sensitive updates or personal tasks just between your closest people, while leaving everyday jobs visible to the wider crew.
We get it, not everyone wants to use the app. That’s why we have a whole suite of resources and printable guides for you to use.