April 27, 2026

5 tips for workplaces using the Gather My Crew app

The Gather My Crew app is a simple and powerful way for workplaces to coordinate practical support for a colleague going through a tough time. Anyone can get a crew together quickly. Here are 5 things to keep in mind. 

1. Always check with the person first 

No crew gets set up without the person’s permission. Have a simple conversation. Let them know you’d like to help coordinate some support and ask if they’d be comfortable with that. Reassure them that they’re in control of the tasks that get listed, who gets invited, and who sees what. 

2. Check whether they already have a crew 

They might already have a Gather My Crew account set up by someone in another part of their life. If they do, offer to join it rather than starting a new one. If they don’t, ask whether they’d like to set it up themselves or whether they’d prefer someone to do it for them. 

3. Nominate a Captain and a couple of Admins 

If they’d like help setting things up, nominate one person to be the Captain. The Captain creates the account, builds the task list, and invites the crew. It’s also worth adding the person in need as an Admin, along with one or two people from their wider circle who might want to add tasks or invite people. Admins have the same permissions as the Captain. Two or three is plenty. 

4. Think beyond the workplace 

Covering meetings and shifting deadlines are a great place to start. But colleagues can do so much more. Lifts to and from work, freezer meals, grocery runs, having the kids over for a playdate. Make sure the task list reflects the full picture of what someone needs, not just what happens between 9 and 5. 

5. Make it part of workplace culture 

The workplaces that do this best are the ones that treat it as standard practice. A colleague is doing it tough, so the team pulls together. No fuss, no fanfare. Just people looking out for each other. The more normal it becomes, the easier it is for people to say yes to help. 

If you need any help getting your account set up, visit our FAQ page or email our support desk at. A real person will read your enquiry and get back to you. 

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