- Get Help
Our vision is to provide all Australians with the tools they need to get the right help at the right time.
- Give Help
Learn about our app and resources so you can provide the right help at the right time.
- For Professionals
We have created a range of free Help Technology and Help Literacy resources for you to share
Help Tools and Resources
Resources to share with the people you work with
Help the people you work with by sharing our tools and resources as a referral partner
Connect With Us
We’re available to visit your workplace or conduct an information session.
- About Us
We’re changing how people offer and ask for help with innovative technology and help literacy resources.
- Support Us
It is thanks to our partners that we can provide our help technology and help literacy resources free to all Australians
HELP A FRIEND
Make sure that your friends or family get the help they need
When a crisis occurs, those in need don’t always know how to reach out for help.
You can use our free app to support someone in need so they dont have to cope alone.
Set up a ‘support crew’ and coordinate family and friends to help out with meals, laundry, grocery pickup or social visits.
HOW THE APP WORKS
The right help at the right time makes all the difference
How an App Captain helps
It’s common to feel overwhelmed during hardship. This is the reason why 80% of users enlist a family member or close friend to help set up the app.
Gather your Crew
Invite people to join your Crew. Think of friends, family and anyone who’s offered to help. You can use mobile numbers or phone contacts to send an SMS invite.
Identify help opportunities
If the person you’re assisting is overwhelmed, it’s likely they’ll struggle to think of what others should do to help. Our handy 1 minute questionnaire can make it a little easier. We’ll use the answers to build a list of common help requests, all saved in the Help List.
The description, date and time for new tasks will be added to the shared calendar and published task list.
To request help, create a task. You can start with a suggestion from the Help List. Or create your own.
“Wednesday is my day off. So I’d be more than happy to walk the dog.”
“I’ll take Anna’s kids with mine to school. Easy since they’re so close by”
Many hands make light work
Using our innovative platform, thousands of everyday people have worked together to support one another. Building a community of kindness to provide sustainable support that meets the needs of those they care about.
How to use the app
Real stories, from real people
Frequently asked questions
Common questions about our technology
Can I share the admin duties?
Yes. You can allocate as many people to be administrators as you wish. These people can add and delete tasks, invite Crew Members, send messages and edit details. To give a Crew Member admin rights, you need to click on the name of the person in your Crew and allocate them admin rights within their details.