BUILD A SUPPORT CREW

Technology that makes helping and caring easy

Gather My Crew’s HelpTech platform is a free coordination app that makes it simple for family, friends, neighbours and colleagues to rally around someone in need – and provide the right help, at the right time.

Whether it’s meals, transport, cleaning, childcare or emotional support, our app helps people offer meaningful, practical care – without overwhelm, confusion, or awkward group chats.

How we making helping easy

The Gather My Crew app helps you bring together the people who care, and makes it easy for them to provide the right support at the right time.

Step 1: Start a Crew

Download the free app and create a private support crew. You can do this for yourself or for someone you’re helping.

Step 2: Answer a few simple questions

We’ll guide you through a few prompts to help you think about what kinds of help and care would really make a difference right now.

Step 3: Explore helpful content

Take a moment to read through our trusted tips and guidance. Whether you’re asking for help or offering it, we’ll help you feel confident and supported.

Step 4: Add some helpful tasks

Meals, school pickups, walking the dog, errands, emotional check-ins—whatever would lighten the load. Start small and build from there.

Step 5: Invite your people

Family, friends, neighbours, and colleagues can be invited to join your crew. They choose the tasks they can help with—no pressure, no confusion.

Step 6: Post a welcome message

Let your crew know you appreciate them being there. A simple message helps set the tone and brings everyone together.

Step 7: Track and coordinate with ease

Everyone can see what’s needed and who’s doing what—so nothing falls through the cracks and you don’t have to chase things up.

“Wednesday is my day off. So I’d be more than happy to walk the dog.”

“I’ll take Anna’s kids with mine to school. Easy since they’re so close by”

How the app works

Why it works

Easy to use – No training needed. Set up in minutes.
Flexible – Works for any situation, from short-term illness to long-term care.
Private and secure – Invite-only crews with full control over who sees what.
Scalable – From 3 people to 30+, everyone knows what to do and when.
Free – 100% cost-free, built by a charity committed to community care.

Who it’s for

Cancer, stroke, or mental injury recovery
Aged care and end-of-life support
Parents of seriously ill children
Families facing sudden crisis or loss
People living with disability or chronic illness
Anyone going through a tough time who needs a village

Real support. Real care.

Gather My Crew has already helped coordinate:

0 +

Informal carers
mobilised across Australia

0 +

Hours of help and
care coordinated

$ 0 +

Replacement cost
of helping

Common questions about our app

Who should set up a Crew?

The person in need or someone they trust can act as the Captain (or administrator). This person is responsible for adding the tasks, inviting Crew Members, and fielding questions from the Crew. If you want to set up a Gather My Crew account for someone else, make sure you ask their permission and ensure they are involved in nominating the help needed.

I want to give help. Where do I register?

If you are ready to help by setting up a Crew and acting as the Captain, you can download the Gather My Crew app from the App Store or Google Play.
If you want to help as a Crew Member, you must be invited by the Captain to help out. Crew Members receive an SMS with a link to the Crew and an invitation to join.

I am a Crew Member. Where do I register?

You must click on the invite link sent to you by the App Captain. For privacy reasons, you can not search for Gather My Crew accounts on our website.

Do you send reminders?

The app sends notifications to keep the Crew on track. These are sent when new tasks are added, help is still needed close to a due date and when new Chat Topics are added.
You can control your notifications in the app settings.

Can I share the admin duties?

Yes. You can allocate as many people to be administrators as you wish. These people can add and delete tasks, invite Crew Members, send messages and edit details. To give a Crew Member admin rights, you need to click on the name of the person in your Crew and provide them with admin access.