INFORMATION AND resources

Helpful Tips

Because care is more than just showing up—it’s knowing how.

Most people want to help. But when someone we love is facing illness, crisis, or hardship, we often don’t know what to say, what to do, or how to offer support that truly helps.

That’s where HelpTips come in.

These short, practical guides are designed to give everyday people the confidence to offer real, compassionate care—when it’s needed most.

“I always used to say, ‘Let me know what I can do.’ Now I know what to offer, and how to follow through in a way that actually helps.”

For Helpers

Turn your good intentions into real support.

Our HelpTips guide you through:

For People Needing Help

It’s okay to ask—and easier than you think.

Our HelpTips help you:

“I didn’t want to ask. But your HelpTips made me feel okay about it—and made it simple to get the support I truly needed.”

Want to go deeper?

We also offer longer-form HelpGuides—created in partnership with health experts and people with lived experience. These condition-specific resources provide detailed, tailored support to help informal carers step up with knowledge and compassion.

Small actions. Big care.

Gather My Crew exists to make helping and caring easier—for everyone.

Our HelpTips give people the tools to step up, speak up, and show up with heart.

GET STARTED

Download the app right now

Our app has made it easy for thousands of Australians to ask for and coordinate help during tough times.

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Download the Gather My Crew App

Our app is now available on android and iPhone devices. Visit the GooglePlay Store or AppStore to download the new app!

New users

Learn how to can utilise our technology and resources to provide support that truly makes a difference.

Existing users

Transfer your Crew over to the new app for a better user experience, if you would like to keep using the existing web app – you can.