INFORMATION AND resources
Helpful Tips
Because care is more than just showing up—it’s knowing how.
Most people want to help. But when someone we love is facing illness, crisis, or hardship, we often don’t know what to say, what to do, or how to offer support that truly helps.
That’s where HelpTips come in.
These short, practical guides are designed to give everyday people the confidence to offer real, compassionate care—when it’s needed most.
“I always used to say, ‘Let me know what I can do.’ Now I know what to offer, and how to follow through in a way that actually helps.”
For Helpers
Turn your good intentions into real support.
Our HelpTips guide you through:
- What to say (and what not to say)
- How to offer meaningful practical help
- What kind of support is most useful for different situations
- Looking after your own wellbeing as a supporter
- Common mistakes (and how to avoid them)
For People Needing Help
It’s okay to ask—and easier than you think.
Our HelpTips help you:
- Respond to offers of help with clarity and confidence
- Know what types of help to ask for
- Set healthy boundaries while still accepting support
- Build a sustainable support crew
- Recognise that asking for help is a strength—not a burden
“I didn’t want to ask. But your HelpTips made me feel okay about it—and made it simple to get the support I truly needed.”
Explore our HelpTips library
Want to go deeper?
We also offer longer-form HelpGuides—created in partnership with health experts and people with lived experience. These condition-specific resources provide detailed, tailored support to help informal carers step up with knowledge and compassion.
Small actions. Big care.
Gather My Crew exists to make helping and caring easier—for everyone.
Our HelpTips give people the tools to step up, speak up, and show up with heart.
